How CandidHQ works

Your data, your rules, your proposals. The AI is the engine. Your knowledge base is the fuel. Nothing is hallucinated.

1

The problem

Every inquiry means hours of manual work. Checking spreadsheets, cross-referencing rates, building documents, calculating costs. And when the client asks for a revision, you start over.

CandidHQ automates the first draft. Your team reviews, edits, and sends. The boring parts are handled. The expertise stays yours.

2

Built for your industry

Same architecture, different data. We swap the knowledge base and branding to match your operation.

Bespoke Travel

Hotels, tours, transfers, restaurants. AI builds itineraries from your supplier rates.

Tour Operators

Multi-day packages, group logistics, seasonal pricing. AI handles the complexity.

Golf & Sports Travel

Courses, tee times, accommodation pairings. Real-time availability from your data.

Loft Conversions & Construction

Service packages, past projects, planning zones. AI builds quotes from your postcode data and material rates.

Recruitment

Candidates, job specs, rate cards. AI matches and generates proposals.

Mortgage Brokers

Lender products, rates, criteria. AI matches clients to suitable products.

Property

Listings, valuations, local amenities. AI generates reports and schedules.

Your Industry

Same architecture, your data. We swap the knowledge base and branding to match any service business.

3

Connects to your existing tools

CandidHQ plugs into the systems you already use. No rip-and-replace.

Inbound

Receive inquiries from your website, CRM, or booking platform via webhook or API.

HubSpotSalesforceWixTypeform

Outbound

Push generated itineraries, PDFs, and status updates back to your CRM.

AmadeusSabreTravelPerkAPI

Reporting

Sync status, conversion rates, and metrics to your dashboards.

SlackSheetsZapierWebhook
4

Your knowledge base

Every hotel, activity, restaurant, transport route, and price lives in a structured database that you control. The AI can only recommend what's in your knowledge base. Change a price, the next proposal uses the new price.

What's stored

Hotels with rates, activities with pricing, restaurants with cost per person, transport routes with times and costs, seasonal availability, dress codes, booking lead times.

How it's different from ChatGPT

ChatGPT guesses from training data. CandidHQ reads from YOUR data. If a hotel isn't in your knowledge base, the AI cannot recommend it. Period.

5

"But I still have to chase suppliers for updated prices?"

No. The system does that too.

Three ways your knowledge base stays current automatically. You set it up once. After that, your data stays current without you touching it. Scraping runs weekly as a baseline, and also on demand every time a new inquiry comes in — so your proposals always use the freshest rates.

A

Website scraping

Scrapes your suppliers' websites weekly and on every new inquiry. Checks for price and availability changes before generating.

B

Email inbox monitor

Monitors your inbox for rate sheets your suppliers send you. Parses them automatically. No manual forwarding needed.

C

Supplier outreach

If a supplier hasn't updated in a while, the system emails them on your behalf and requests current rates.

6

Business rules engine

Your expertise is encoded as rules the AI must follow. Pairings, constraints, pricing logic, preferences. The AI does not guess. It follows your rules.

[PAIRING] Amalfi Coast boat tour always pairs with coast accommodation [CONSTRAINT] Uffizi Gallery closed Mondays, never schedule Monday [SEASONAL] Truffle hunting only October to December [PRICING] Groups of 8+ get 10% discount on transport [PREFERENCE] Luxury clients get Michelin-starred dinner recommendations

Editable in the admin panel. Add, remove, or modify at any time.

7

Constrained AI generation

When an inquiry arrives, the system injects the full knowledge base into the AI prompt with strict instructions: use ONLY the provided data. No invention. No estimation.

Client Inquiry
Query Knowledge Base
Inject into AI Prompt
Apply Business Rules
Generate Output
8

Transparent AI reasoning

For every decision, the AI explains why. What it chose, which knowledge base entry it referenced, and what alternatives it considered.

1

Constrained AI

Can only select from your knowledge base. No hallucinated hotels, no invented prices.

2

Transparent reasoning

Every decision shows why it was made and which KB entry it used. Team verifies before sending.

3

Team edit & flag

Inline editing lets your team change any detail. Flag buttons capture issues. Nothing ships without sign-off.

DecisionReasonSource
Hotel Lungarno for Days 1-3Luxury tier. Arno river views. Walking distance to Uffizi. Matches client preference.hotels #1
Chianti Wine Tour on Day 4Client requested wine tasting. Business rule: pair with Tuscany stay.activities #2, rules #1
Skip Uffizi on MondayKB shows Uffizi closed Mondays. Rescheduled to Tuesday.activities #3, rules #5
9

Team workflow

Every inquiry flows through a clear pipeline. Clients view through a branded portal and request changes with one click.

New Inquiry
Generating
Generated
Team Edit & Review
Sent to Client
Client Revision

See it live

This demo uses real Italy tour data. Submit an inquiry and watch it generate a full itinerary with AI reasoning.

Try the Demo See the Knowledge Base